Shipping policy

Domestic Shipping (United States / Canada*)

  • Standard Shipping: 3–5 business days after processing.
  • Tracking is provided for all orders.
  • *If you are in Canada, please note that delivery times may occasionally be slightly longer due to customs processing.

International Shipping

  • Standard International Shipping: 5–8 business days after processing.
  • Delivery times can vary depending on the destination country’s customs clearance and local postal services.
  • Tracking is included.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method.
  • Free shipping may be available on qualifying orders (if you offer it).

Important Notes

  • Business days are Monday to Friday, excluding statutory holidays.
  • Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing (for international orders), or high-volume periods.
  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • We are not responsible for delays caused by customs, incorrect shipping addresses, or carrier issues.
  • If your order is lost or significantly delayed, please contact us so we can assist you.

Questions? Feel free to reach out to us at [your email address] with any shipping-related questions.