Shipping policy
Domestic Shipping (United States / Canada*)
- Standard Shipping: 3–5 business days after processing.
- Tracking is provided for all orders.
- *If you are in Canada, please note that delivery times may occasionally be slightly longer due to customs processing.
International Shipping
- Standard International Shipping: 5–8 business days after processing.
- Delivery times can vary depending on the destination country’s customs clearance and local postal services.
- Tracking is included.
Shipping Costs
- Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method.
- Free shipping may be available on qualifying orders (if you offer it).
Important Notes
- Business days are Monday to Friday, excluding statutory holidays.
- Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing (for international orders), or high-volume periods.
- Once your order has shipped, you will receive a confirmation email with tracking information.
- We are not responsible for delays caused by customs, incorrect shipping addresses, or carrier issues.
- If your order is lost or significantly delayed, please contact us so we can assist you.
Questions? Feel free to reach out to us at [your email address] with any shipping-related questions.